Covid-19 Information

Sea Breeze, St Ives, Cornwall
Welcome to our Covid-19 Guest Update
27th June 2020

We are looking forward to welcoming you to our beautiful bed and breakfast and wanted to let you know that we are committed to keeping you safe and doing everything possible to ensure that you can relax and enjoy your stay with us in light of recent world events.

Acquiring the Industry Standard mark means that we have followed government and industry COVID-19 guidelines, have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. This means we can re-open safe in the knowledge that you can enjoy a stress free stay. 

If you have any concerns or questions then simply email us at: info@seabreeze-stives.co.uk

1. PRE CHECK-IN

We will be reaching out to our guests prior to arrival to discuss the following;

  • Location & parking

  • Room Keys

  • Breakfast

  • Housekeeping

  • Information on local area & restaurants

  • Any questions

  • Registration 

2. HAND HYGIENE

  • We would encourage guests to wash their hands frequently during their stay

  • Hand Sanitisers will be situated in the porch, the hall table and each bathroom, please sanitise your hands before you enter Sea Breeze and before you enter the breakfast room

3. SOCIAL DISTANCING

Guests will be required to maintain social distancing and to remain at least 2 meters from those they are not travelling with.

4. BREAKFAST

  • We have arranged the breakfast room to ensure social distancing can be achieved

  • We will allocate a breakfast table for the duration of your stay

  • All self-service breakfast options will be removed, however you can pre-order your choices
    the night before

5. HOUSEKEEPING

  • We would ask guests to refrain from entering the dining room after breakfast

  • Daily in room housekeeping will be temporarily reduced

  • However measures will be in place to replenish, towels, hospitality tray etc.

6. OTHER MEASURES

  • We will be operating on reduced availability until further notice

  • Guests will be asked to vacate their rooms by 10am on departure day

  • Check in will not be before 4pm on day of arrival

7. GUESTS

  • Guests who have been diagnosed, or have symptoms of COVID -19 in the past 14 days will be kindly asked to reschedule their stay

  • Those who show symptoms during their stay will be asked to leave, any remaining balance will be refunded

  • We kindly ask that guests bring their own face coverings and any protective items they feel personally necessary in an effort to help protect us, other guests and our wider community [unfortunately we cannot provide coverings for everyone]

  • We would ask that all guests take personal responsibility to ensure they adhere to Government advice regarding Covid-19 to minimise risk to themselves, us, our other guests and the wider local community.

8. ENHANCED CLEANING

  • Thorough & deep cleaning will be carried out after a guest has checked out.

  • We will be cleaning more frequently, especially high traffic areas and high touch points [hallway, staircase, door handles etc.]

9. CHECKOUT

  • We can take any outstanding balance automatically using the card provided at booking.

  • Guests will be asked to leave their keys in their rooms when checking out.

Lastly…….

Remember to always book direct for the best rate!

Visit our website at - www.seabreeze-stives.co.uk

Call us on 01736 797 549

Email us at info@seabreeze-stives.co.uk

CONTACT US

5 Higher Trewidden Road

St. Ives

Cornwall

TR26 2DP

Tel: +44 [0] 1736 797549

Or you can get in touch using this contact form

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